At a minimum, in
response to the stated objectives, the research plan should address the
and evaluate transit agency responses to COVID-19 across the U.S.
Service structure and nature of changes
Labor-related issues and impacts
(including labor agreement requirements and possible staffing shortages)
Financial conditions and relationship to
service adjustments (i.e. - did revenue shortfalls dictate service
Ridership impacts and relationship to
service adjustments (i.e., did a service reduction result from the decline in
Equity considerations, particularly as
they relate to service design and delivery
Process changes and impacts, including policy-level
Other relevant information such as the
role of community engagement and workplace productivity impacts
3-5 transit agencies for detailed case studies and conduct interviews and other
information-gathering to gain detailed insights
key internal and external stakeholders
major administrative and operational issues and concerns before, during and
after service adjustment process
information detailing the service adjustment processes, timing, phasing, and
internal and external responses
lessons learned and best practices
tools and techniques for transit agencies to increase flexibility and
responsiveness regarding service provision
a. Developing and deploying policy guidance for rapid response
b. Integrating fixed route
and on-demand services, including a full range of service planning and delivery
c.    Modifying service quickly and
based on real-time or historical ‘big data’
d.    Implementing faster review and
Finding creative solutions to labor contract requirements
Identifying approaches to engage employees, riders and stakeholders with
extremely tight time constraints
Including equity and Title VI considerations into fast-track service
Communicating changes to customers efficiently and effectively
4. Summarize opportunities
and constraints, both internal and external—for implementing potential
solutions and tools.
barriers exist to implementing the study products?
b. What steps
are proposed to lessen or overcome these barriers?
incentives exist for using study products?
d. What tools
and techniques are available to support allocation of funds and implementation
of necessary improvements?
e. What are
the next steps building on this research?
plan should be divided into two phases, and each phase should be divided into
tasks with a detailed description of the work proposed. The research plan
should build in appropriate interim deliverables that include, at a minimum, a
detailed annotated outline of the resources forming the basis of the research,
and an interim report at the end of Phase I that describes work done in early
tasks and provides an updated work plan for the remaining tasks to be
accomplished in Phase II. Phase I should reflect approximately 30% to 50% of
the overall scope of work and should address the initial and fundamental tasks
contributing to the overall study outcome. The TCRP panel will meet with the
research team at the end of Phase I to review and approve the interim report
prior to moving on to Phase II.
deliverables will include at a minimum: (1) the products specified above
(metrics, tools, strategies); (2) a final report that documents the entire
research effort; (3) an executive summary as a stand-alone document that
outlines the research findings and recommendations; (4) a presentation (e.g., a
Microsoft® PowerPoint presentation, video, etc.) aimed at decision makers that
simply and concisely explains why the application of the final deliverables is
helpful and how it will be used, and (5) a stand-alone technical memorandum that
describes how to implement the research findings, and any products that
resulted, and how to use them.
plan should build in appropriate checkpoints with the TCRP project panel
including, at a minimum, (1) a kick-off teleconference meeting to be held
within 1 month of the contract’s execution date; (2) the face-to-face interim
deliverable review meeting to be held at the end of Phase I; and (3) at least
two additional web-enabled teleconferences tied to TCRP panel review and
approval of any other interim deliverables as deemed appropriate.